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VADP backup of virtual machine fails with Unable to find the VM with VM name

November 28, 2011

VADP backup of virtual machine fails with the following error

Application information attribute VADP_VM_NAME for client “<xyz>” is set to “<xyz.nsrvalley.com>”.

Trying to connect to the VM using VM name ‘< xyz.nsrvalley.com >’.

80398:nsrvadp_save: Unable to find the VM with VM name: < xyz.nsrvalley.com >.

Temporary directory ‘c:\mnt\<xyz>’ for VADP deleted.

To Solve this issue you have to:

1- Create the Virtual Machine client instance using the actual name or DNS name.

2- DO NOT use the inventory name which is only meant for vCenter management as Inventory names are not DNS resolvable

3- In the application information attribute VADP_VM_NAME= use the Actual name/DNS Name

 Note That : VADP_VM_NAME is case-sensitive. For example, if the VM host name is upper-case (such as BEBO), the value of VADP_VM_NAME must be set to BEBO. Also, if the name entered for VADP_VM_NAME contains spaces, the name must be contained within quotation marks (for example, VADP_VM_NAME=”this is my machine”)

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